Recent Engagements

Partial Client List

Airbus (Helicopters) Canada | Alzheimer Association of Ontario | BizLife Solutions | Brock University | Centennial College | Christian Children's Fund of Canada | Christie Refugee Welcome Centre | Gillian's Place| Harlequin Enterprises | Humber College Corporate Education Centre | Humber College ITAL/Toronto Children's Services | Metro News | Operation Smile Canada | Peel Lunch and After School Program | Redeemer University College | Skyservice Airline |  Staples | Teknion | The Meeting House | World Vision Canada

Human Capital:

  • Development of a full service HR department for a large daily publisher focusing on performance management and metrics, culture and employer branding, policy and best practices, talent acquisition and retention, total rewards, staff communication.
  • Recruitment of entry level through senior management positions in Canada and internationally for an international charitable organization.
  • Workforce Planning and Talent Assessment for the Customer Service and Retention group of an international organization.
  • Total Rewards and employment policy review project for an international child development agency, ensuring competitive policies and rewards in seven countries of operation.
  • Development of on-boarding and recognition programs for an international development organization.
  • HR Services Review against service level agreements in all countries of operation.
  • Development of job descriptions and a performance management system for a variety of clients in corporate and not-for-profit organizations.
  • Organizational Review, Employee Survey validation, and review of Student Employment Practices for a large, diverse Ontario municipality.
  • Redesign of jobs, performance and reward system for a Toronto social services agency.
  • Talent searches from job design through recruitment and hiring of senior positions for a variety of not-for-profit and private sector clients.
  • Executive and management coaching to a variety of clients in corporate and not-for-profit sectors.

Strategic Planning and Metrics:

  • Development and implementation of a Balanced Scorecard including metrics, training and roll-out for a major child and development agency, improving organizational alignment and achieving staff and client satisfaction and retention targets in excess of 98%.
  • Development of a Balanced Scorecard for a large, diverse community college focused on aligning key strategy drivers with measurable objectives to create growth and enhance program quality
  • Functional review of a major division of a private University to align with strategic direction and future requirements.
  • Facilitation of strategic planning sessions with the senior executive team of an international development organization focused on driving change and achieving aggressive revenue growth targets in all countries of operation

Process Improvement:

  • People Project Lead, re-engineering jobs, work processes and structures in the Maintenance and Engineering Group of a large Canadian aviation provider to improve turnaround times, achieve regulatory compliance and support organizational growth.
  • International Payroll Process Project Manager - review payroll processes and practices in six countries of operation; develop business requirements; identify and review qualified vendors; recommend and implement process improvements.
  • Key process review for a large, diverse community college focused on Registration, Enrolment, Curriculum Development, Human Resources and Finance.

Training and Development:

  • Customized training solutions including Management Training, Project Management Basics, Business Process Review and Continuous Improvement, Balanced Scorecard, HCM Systems (Management and Employee training), Workplace Harassment, Change Style, Decision Making, Board Governance Basics.


Most Recent Blog

Sidecar Perspectives: Strategic Planning For Long-Term Results. Sometimes It Starts By Saying "No"
The Sidecar Perspectives series of experience-based business stories is named for the place where I do some of my best reflective thinking - in a motorcycle sidecar on the open road.

In many organizations there is an expectation you will say "yes" more often than "no" if you want to be seen as someone who is on-board and driving innovation and results. Saying yes and grasping the opportunity is how things get done - at least that was always my experience.
Posted: 10/14/2015 10:07:00 AM

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